For Customers:Customer Service
• Online order registration
• Online tracking via satellite in every unit
• Real time customer website updates
• Imaged BOL and POD on line
• EDI for shipment tender, order status, billing
• Electronic delivery of invoices
• Real time view of available capacity
• 24X7X365 real time system and personnel availability
For Drivers:Customer Service
• 24X7 communications and personnel availability
• Electronic fueling and cash card via EFS
• Real time equipment location status
• Electronic settlements
• Real time access to imaged shipment documents
• Driver Seat-private and personalized site for information, settlement
statements,communication, chat
• Electronic fuel tax and mileage reporting
• Engine and MPG information
• Online maintenance records and expenses
For Staff:Customer Service
• Electronic operations system
• Real time communication, tracking, mapping of all shipments, drivers,
equipment, and 3rd. party service providers
• Pro-active predictive systems for ETA monitoring of every shipment
entrusted to Perkins
• Rate/Pay calculator for driver information purposes
• Real time reporting tools for all operating, sales, and statistical
analysis requirements
• Real time capacity management tools
• Auto rating of shipments to reduce the possibility of input errors
• Real time safety information via DAC, FMCSA, and electronic log analysis
• Electronic PO system including workflow for approval and payment purposes
• State of the art multimedia presentation technology
